365体育备用网址

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Software Support Contacts

365体育备用网址 , maintenance customers can receive the latest upgrades, enhancements and patches for any product under a current maintenance contract.

Our customer education offers goal-based, hands-on instruction to provide you with a complete understanding of Applied Materials products. Training classes range from an overview level curriculum to in-depth product functionality. To maximize training effectiveness, we offer flexible training options including classroom setting, on-site at the customer’s facility, or in the lab at Applied’s state-of-the-art learning facilities.

365体育备用网址For additional assistance, please select your region for your local support center contact information.

North America

Hours: 7:00 AM – 6:00 PM Mountain Time

Product
Email Contact
Voice Contact

300works
300works_support@amat.com
365体育备用网址978-795-8011

Activity Manager
apf_support@amat.com
365体育备用网址801-736-3300

APF RTD/Reporter
apf_support@amat.com
801-736-3300

Auto ID
Contact your support engineer
365体育备用网址801-736-3300

AutoMod
automod_support@amat.com
365体育备用网址801-736-3300

AutoSched AP
autoschedap_support@amat.com
365体育备用网址801-736-3300

CELLworks
cellworks_support@amat.com
978-795-8011

CFM/CSM
Contact your support engineer
365体育备用网址801-736-3300

CLASS MCS 3
Contact your support engineer
801-736-3300

CLASS MCS 5
classmcs5_support@amat.com
365体育备用网址801-736-3300

Cornerstone
cornerstone_support@amat.com
978-795-8011

E3 Platform / FDC / R2R
e3_support@amat.com
408-563-7798

FAB300
9:00 AM - 6:00 PM PT
crc_fab300@amat.com
For FAB-down situations, Platinum customers should use the contact number given by Support

FACTORYworks
factoryworks_support@amat.com
365体育备用网址978-795-8011

iDurables
factoryworks_support@amat.com
365体育备用网址978-795-8011

MBTC / MyPro
ees_service@amat.com
408-563-7798

MTS
Contact your support engineer
365体育备用网址801-736-3300

NeXus
crc_toolnexus@amat.com
408-563-7798

OCAPS
factoryworks_support@amat.com
365体育备用网址978-795-8011

Open MTS
Contact your support engineer
801-736-3300

Patterns
patterns_support@amat.com
978-394-7725

PROMIS
8:00 AM - 8:00 PM ET
promis_support@amat.com
365体育备用网址800-784-6778

Sentinel
sentinel_support@amat.com
408-563-7798

SPACE
space_support@amat.com
978-795-8011

STATIONworks
stationworks_support@amat.com
978-795-8011

TransNet MCS
Contact your support engineer
978-795-8011

TRMS - iReticle Cell
Contact your support engineer 
Contact your support engineer

WinSECS
winsecs_support@amat.com
978-795-8011

WorkStream
crc_support@amat.com
800-726-7400

For FAB-down only

Xsite
xsite_support@amat.com
978-795-8011

 

Europe

Hours: 8:00 AM – 5:00 PM GMT

Product
Email Contact
Voice Contact

All Products
eur_customersupport@amat.com
365体育备用网址+44 118 931 5678

China

Japan

Hours: 9:00 AM – 5:30 PM (GMT +9, No daylight savings)

Product
Email Contact
Voice Contact

All Products
MAS_JKR_SWsupport@amat.com
+81-52-238-2801

Korea

South East Asia

Taiwan